Patient Experience Facilitator – Clinic Visits

Fairview Health Services; Town of River Falls (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical plan

PTO (Paid Time Off)

Tuition reimbursement

Retirement plan

Job summary

Fairview Health Services seeks an In Clinic Visit Facilitator to support our Primary Care team in River Falls, WI. This 1.0 FTE role (80 hours per two weeks) offers a benefits-eligible opening with clinic hours Mon-Thu 7:00AM-6:00PM and Fri 7:00AM-5:00PM.

The Visit Facilitator gathers medical information prior to visits, documents records, helps stock rooms, and may assist with scheduling and coordination of appointments to support an efficient care team.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets).

Responsibilities

• Prepare patients for their appointments and collect medical records before visit.
• Assist in the rooming process, collect visit reasons, medications, vitals and health questionnaires.
• Prepare exam rooms and stock supplies.
• Support patient connection to provider and ensure positive patient experience.
• Complete visit wrap-up and help schedule follow-up appointments.

Skills

Customer service

Technology proficiency

Tools

Epic Health Records

Job description

Fairview Health Services seeks an In Clinic Visit Facilitator to support our Primary Care team in River Falls, WI. This 1.0 FTE role (80 hours per two weeks) offers a benefits-eligible opening with clinic hours Mon-Thu 7:00AM-6:00PM and Fri 7:00AM-5:00PM.

The Visit Facilitator gathers medical information prior to visits, documents records, helps stock rooms, and may assist with scheduling and coordination of appointments to support an efficient care team.