Pediatric Care Coordinator - Front Desk & Admin

OP Specialty Bracing; New Haven (CT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

OP Specialty Bracing is seeking a Patient Care Coordinator to join our team. You will be the first point of contact with patients and referral sources, providing friendly frontline service and handling confidential information.

Responsibilities include patient check-in/out, insurance verification, scheduling, coordinating with physicians, and supporting clinic operations while maintaining HIPAA compliance and a patient-first approach.

Qualifications

• Front-line patient interaction and data entry skills required.
• Strong organizational and people skills with ability to multitask.
• Commitment to confidentiality and HIPAA compliance.
• Able to communicate clearly with patients and staff.

Responsibilities

• Check patients in and out; register patients with insurance info and demographics.
• Provide general information about company and services; assist with referrals.
• Verify insurance, initiate prior authorizations, and coordinate with physicians.
• Support clinic staff and ensure smooth office flow; maintain charting per procedures.

Skills

Customer Service

Communication

Detail oriented

HIPAA compliance

Multitasking

Education

High School or Associate Degree

Tools

Athena software

Job description

OP Specialty Bracing is seeking a Patient Care Coordinator to join our team. You will be the first point of contact with patients and referral sources, providing friendly frontline service and handling confidential information.

Responsibilities include patient check-in/out, insurance verification, scheduling, coordinating with physicians, and supporting clinic operations while maintaining HIPAA compliance and a patient-first approach.