Pediatric Care Coordinator & CMA - Patient-Focused Support

The Johns Hopkins University; Bethesda (MD); On-site; USD 34,000 - 61,000; Full time

Job summary

The Johns Hopkins University in Bethesda, MD is seeking a Patient Service Coordinator/ CMA (PSC/CMA) to provide friendly, confidential assistance to patients across Johns Hopkins Pediatric Specialty Network clinics. You will maintain accurate registration and scheduling information to ensure smooth patient encounters and coordinate with multiple departments to support care delivery.

Responsibilities include verifying and updating registrations, handling payments, and assisting with insurance

Qualifications

• High school diploma or GED required.
• Certification/registration as Medical Assistant (CMA/AAMA/RMA/AMT/NAHP) required.
• One year of customer service experience.

Responsibilities

• Verify and correct patient registration information.
• Collect time of service payments, issue receipts, and close out cash drawer.
• Assist with basic insurance and third-party queries.
• Guide patients to resources for billing concerns or financial assistance.

Skills

Customer service

Education

Medical Assistant Certification (CMA/AAMA/RMA/AMT/NAHP)

Job description

The Johns Hopkins University in Bethesda, MD is seeking a Patient Service Coordinator/ CMA (PSC/CMA) to provide friendly, confidential assistance to patients across Johns Hopkins Pediatric Specialty Network clinics. You will maintain accurate registration and scheduling information to ensure smooth patient encounters and coordinate with multiple departments to support care delivery.

Responsibilities include verifying and updating registrations, handling payments, and assisting with insurance