Pediatric Care Concierge & Scheduling Specialist

Johns Hopkins University; Towson (MD); Presencial; USD 23.000 - 41.000; Jornada completa

Descripción de la vacante

Johns Hopkins University is seeking a Patient Service Coordinator for the School of Medicine Pediatric Ambulatory Services in Towson, MD. You will handle registration, scheduling, billing coordination, and patient communications across Johns Hopkins Pediatric Specialty Network clinics.

Responsibilities include verifying information, collecting payments, assisting with insurance questions, and coordinating patient flow across multiple sites.

Formación

• Minimum qualifications include a high school diploma or GED and one year of customer service experience.
• Certification in Meditech must be completed within 2–3 weeks of employment.
• Preferred knowledge of medical terminology and basic computer skills.

Responsabilidades

• Verify and correct registration information (address, phone, insurance).
• Collect time-of-service payments and issue receipts.
• Assist with basic insurance queries and guide billing resources.

Conocimientos

Customer service

Communication skills

Basic computer skills

Medical terminology (preferred)

Phone etiquette

Educación

High school diploma or GED

Meditech certification

Herramientas

EPIC

Meditech

Descripción del empleo

Johns Hopkins University is seeking a Patient Service Coordinator for the School of Medicine Pediatric Ambulatory Services in Towson, MD. You will handle registration, scheduling, billing coordination, and patient communications across Johns Hopkins Pediatric Specialty Network clinics.

Responsibilities include verifying information, collecting payments, assisting with insurance questions, and coordinating patient flow across multiple sites.