Patient Access & Scheduling Coordinator

Johns Hopkins All Children's Hospital; Tampa (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Johns Hopkins All Children's Hospital in Tampa, FL is seeking a Clerical and Administrative Support professional to assist families, schedule and register patients, and support daily operations. The role interfaces with physicians and staff to ensure accurate information and a smooth patient experience.

Responsibilities include greeting patients, handling phone calls, pre-registering, processing eligibility and authorizations, checking in/out patients, and entering charges in the revenue cycle.

Qualifications

• High school diploma or equivalent.
• 1 year of medical office or customer service experience.
• Knowledge of healthcare business office procedures: registration, scheduling, insurance.
• Strong ability to greet patients and answer calls clearly.

Responsibilities

• Greet patients and answer telephone calls.
• Pull, file, and organize patient charts while protecting privacy.
• Schedule and pre-register patients per policy.
• Assist in eligibility and authorizations to ensure financial clearance.
• Check-in patients and facilitate seamless throughput.
• Check-out patients and schedule follow-up appointments.
• Enter charges and handle payments per procedures.
• Follow policies to work across departments.

Skills

Medical office experience

Customer service

Communication skills

Privacy and compliance awareness

Education

High School Diploma

Job description

Johns Hopkins All Children's Hospital in Tampa, FL is seeking a Clerical and Administrative Support professional to assist families, schedule and register patients, and support daily operations. The role interfaces with physicians and staff to ensure accurate information and a smooth patient experience.

Responsibilities include greeting patients, handling phone calls, pre-registering, processing eligibility and authorizations, checking in/out patients, and entering charges in the revenue cycle.