Pediatric Cardiology Front Desk Specialist

UNC Health Care; Chapel Hill (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

UNC Health Care is seeking a front desk administrative representative for the pediatric cardiology team in Chapel Hill, NC. Work hours are 8 am–4:30 pm, Monday through Friday, with onsite duties and a standard 40-hour work week.

The role requires clerical experience and strong organizational skills, with responsibilities ranging from scheduling and patient registration to basic financial tasks. Training and customer service excellence are emphasized.

Qualifications

• One year of clerical or administrative experience.
• If Bachelor's degree, no years of experience is required.
• If Associate's degree, no years of experience is required.
• High school diploma or GED required.

Responsibilities

• Expedites non-routine purchases for departments as delegated.
• May train others using verbal and written communication.
• Performs more complex scheduling of providers, staff, facilities and/or patients.
• Prepares and maintains basic financial records.
• Prepares complex forms, reports, presentations and other documents.
• Procuring and filing records and posting information to records or ledgers.
• Registering patients and collecting payments and insurance information.
• Represents UNC Health with internal and external entities regarding budget, payments, and inventory.
• Serves as a second level of response to customer inquiries and complaints.

Skills

Customer focus

Microsoft Office

Scheduling system

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

UNC Health Care is seeking a front desk administrative representative for the pediatric cardiology team in Chapel Hill, NC. Work hours are 8 am–4:30 pm, Monday through Friday, with onsite duties and a standard 40-hour work week.

The role requires clerical experience and strong organizational skills, with responsibilities ranging from scheduling and patient registration to basic financial tasks. Training and customer service excellence are emphasized.