Patient Access & Administrative Specialist

UNC Health Care; Cary (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

UNC Pediatrics at Cary is seeking a patient access professional to perform check-in and check-out procedures, process financial information, and provide patient billing details. Strong customer service and computer skills are essential in a fast-paced office.

The role is per diem with a 4.00 hours per week schedule. Requires a high school diploma or GED; preferred completion of a medical administrative assisting program and prior medical office experience. Onsite work in Cary, NC.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Computer skills

Communication skills

Education

High school diploma or GED

Job description

UNC Pediatrics at Cary is seeking a patient access professional to perform check-in and check-out procedures, process financial information, and provide patient billing details. Strong customer service and computer skills are essential in a fast-paced office.

The role is per diem with a 4.00 hours per week schedule. Requires a high school diploma or GED; preferred completion of a medical administrative assisting program and prior medical office experience. Onsite work in Cary, NC.