Pediatric Ambulatory Care Team Coordinator

Children's Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Wisconsin is seeking an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics. You will schedule patient appointments and tests, manage calls, and help maintain a smooth clinic workflow with a strong focus on patient service.

The role requires at least 1 year of related experience, healthcare experience preferred, and a High School diploma or GED. Proficiency in data entry and Microsoft Office is expected, with a collaborative team environment

Qualifications

• Proficient data entry with accuracy and speed.
• Ability to use Microsoft Office and clinical information systems.
• Excellent interpersonal communication for patients, families, and staff.

Responsibilities

• Assist the clinical team by preparing for clinics, coordinating paperwork and radiographs as needed.
• Schedule patient appointments and tests using the scheduling system; track no-shows and cancellations.
• Maintain a clean, organized clinic environment and support daily workflows.
• Communicate with patients and families with confidentiality and high standards of service.
• Monitor patient flow, wait times, and assist rooming and follow-up scheduling as required.
• Support leadership by informing them of unusual situations and operational issues.

Skills

Data entry

Microsoft Office

Interpersonal communication

Organizational skills

Education

High School diploma or GED

Bachelor's degree preferred

Associate's degree preferred

Tools

None

Job description

Children's Wisconsin is seeking an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics. You will schedule patient appointments and tests, manage calls, and help maintain a smooth clinic workflow with a strong focus on patient service.

The role requires at least 1 year of related experience, healthcare experience preferred, and a High School diploma or GED. Proficiency in data entry and Microsoft Office is expected, with a collaborative team environment