Pediatric Administrative Office Coordinator - Flexible Hours

Sevita; Fargo (ND); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Paid Holidays

Full Benefits

401(k) Savings Plan

Job summary

Pediatric Partners, a part of the Sevita family, provides in-home and clinic-based pediatric therapy across a broad range of services. The Administrative Office Coordinator plays a key role as the first contact for patients and families, delivering courteous support and guiding daily operations to ensure a warm, efficient experience.

The role requires a high school diploma or GED, a minimum of two years handling insurance portals, and strong organizational and communication skills in a

Qualifications

• High school diploma or GED (required).
• Minimum two years of experience working with insurance companies/portals.
• Excellent communication, customer service, and interpersonal skills.
• Professional, friendly, and welcoming demeanor with patients, families, and coworkers.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Self-motivated and able to work independently or in a team, with adaptable priorities.

Responsibilities

• Welcome patients, families, and visitors with a warm, courteous, professional demeanor.
• Answer phones, respond to inquiries, file, scan, and assist with office tasks.
• Verify insurance eligibility and benefits via portals.
• Assist with outstanding account balances and payments.
• Maintain patient demographics and insurance data in the EMR system.
• Schedule, reschedule, and confirm appointments.
• Maintain confidentiality and HIPAA compliance.
• Electronically score therapy assessments.
• Restock office and clinical supplies for daily operations.
• Keep the office environment clean, organized, and welcoming.

Skills

Customer service

Communication

Interpersonal skills

Insurance portals

Education

High school diploma or GED

Tools

EMR system

Job description

Pediatric Partners, a part of the Sevita family, provides in-home and clinic-based pediatric therapy across a broad range of services. The Administrative Office Coordinator plays a key role as the first contact for patients and families, delivering courteous support and guiding daily operations to ensure a warm, efficient experience.

The role requires a high school diploma or GED, a minimum of two years handling insurance portals, and strong organizational and communication skills in a