PC Systems Technician — On-Site IT Support

Lake Michigan Credit Union; Florida; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Health coverage (medical, dental, 视)

HSA match

Tuition reimbursement

Paid parental leave

Job summary

Lake Michigan Credit Union is hiring a PC Analyst to keep network computing systems operating efficiently and extend IS support to staff and members onsite and remotely. You will manage software/hardware devices, respond to issues, and ensure standards for security and data recoverability are followed.

The role involves coordinating with IS teams on upgrades, participating in new location setups, and providing Tier II helpdesk support. Some physical work is required.

Qualifications

• Two to five years of related experience.
• Two-year college degree or equivalent to ~64 credit hours.
• A+ or Network+ certification preferred.
• Experience with PC hardware/software support.
• Experience with Active Directory, DNS, PC Imaging, Helpdesk systems.
• Experience on Windows OS; able to work remotely and on-site.

Responsibilities

• Installs, supports, and manages software/hardware devices with inventory/licensing.
• Responds to failures and complex technical problems to maintain stable computing infra.
• Ensures IS standards for control, security, and recoverability are followed.
• Coordinates with IS staff on upgrades and location setups.
• Provides Tier II Helpdesk support to staff.
• Assists network/system staff for PC/LAN, WAN, printers, and telephony.

Skills

A+ Certification

Network+ Certification

Active Directory

DNS

PC Imaging

Helpdesk

Windows OS

Office Suite

Education

Two-year college degree or 64 credit hours

Tools

PC/LAN hardware

Licensing & inventory tools

Job description

Lake Michigan Credit Union is hiring a PC Analyst to keep network computing systems operating efficiently and extend IS support to staff and members onsite and remotely. You will manage software/hardware devices, respond to issues, and ensure standards for security and data recoverability are followed.

The role involves coordinating with IS teams on upgrades, participating in new location setups, and providing Tier II helpdesk support. Some physical work is required.