PC Analyst

Lake Michigan Credit Union; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Health coverage

Parental leave

Tuition reimbursement

Job summary

Lake Michigan Credit Union in Tampa, FL is seeking a PC Analyst to keep our network and computing systems running smoothly. The role covers PC hardware and software support, inventory, licensing, and remote assistance to staff and members.

You will collaborate with Information Systems teams, support new location setups, and provide Tier II helpdesk assistance. A two-year degree and certifications such as A+ or Network+ are preferred.

Qualifications

• Two to five years of similar or related experience.
• A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.
• A+ or Network+ certification is highly preferred.
• Experience in PC usage and hardware/software support.
• Experience with Active Directory, DNS, PC Imaging Software, Helpdesk ticketing system.
• Current Windows OS experience a plus.
• Some physical work is required.
• Ability to diagnose problems over a WAN in remote locations.
• Must be able to install, troubleshoot, and support personal computers, Windows, network and data communications software and hardware.
• Proficient in Antivirus, diagnosing faulty hardware and software, software installation locally and remotely.
• Must be familiar with Office Productivity Suite and able to work trouble tickets.

Responsibilities

• Installs, supports, and manages software and hardware devices, including inventory management and licensing.
• Responds to and develops solutions for component failures and complex technical problems to deliver a stable computing infrastructure.
• Consults with IS management to assure IS standards are understood and followed; coordinates with IS staff to implement standards.
• Participates in team and individual projects including new location setups.
• Provides Tier II Helpdesk support to LMCU personnel.
• Collaborates with IS Network systems staff to support PC/LAN workstations, WAN links, printers, telephony, and peripherals.

Skills

Problem solving

Customer service

Remote support

Education

Two-year college degree or equivalent

A+ or Network+ certification

Tools

Active Directory

DNS

PC Imaging Software

Helpdesk ticketing system

Windows OS

Office Productivity Suite

Antivirus

Job description

PC Analyst### PC AnalystApply: Tampa, FL: Full time: Posted Today: REQ-2026-7018Primary Location: Tampa, FLEmployee Status: Full-TimeWorkplace Type: Fully On-Site**Who we are:**At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.**About this position:**The PC Analyst role is responsible for keeping the network computing systems operating efficiently and assure that computing standards are implemented and enforced; extend IS support services to staff and members both in person and remotely. This role performs operational tasks directly related to the Credit Union’s PC equipment and account processing system.**What you’ll do:*** Installs, supports, and manages software and hardware devices (including inventory management/tracking and licensing). Responds to and develops solutions for component failures and complex technical problems in all of these areas to deliver a sound and stable computing infrastructure.* Consults with Information Systems management and other personnel to assure that IS standards for control, security and data recoverability are understood and followed; coordinates with other IS staff to assure that appropriate IS computing standards are implemented and maintained; manages software upgrades to assure compliance with standards and control procedures.* Participates in team and individual projects including new location setups.* Provides Tier II Helpdesk support to LMCU personnel.* Collaborates with IS Network systems staff to support the following computing components PC/LAN workstations, WAN communications links, printers, telephony equipment, and peripheral devices.**What you’ll bring:*** Two to five years of similar or related experience. A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours.* A+ or Network+ certification is highly preferred.* Experience in PC usage and hardware/software support.* Experience with Active Directory, DNS, PC Imaging Software, Helpdesk ticketing system.* Current windows OS experience a plus. Some physical work is required.* Ability to diagnose problems over a WAN in remote locations.* Must be able to install, troubleshoot, and support personal computers, Windows, network and data communications software and hardware.* Proficient in Antivirus, diagnosing faulty hardware and software, software installation locally and remotely. Must be familiar with Office Productivity Suite and able to work trouble tickets.**What you’ll get:*** All Employees: weekly pay and retirement savings options.* Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.* To see a full list of our benefit offerings, check out this helpful guide!**Have additional questions about the role? Email the Talent Acquisition Team at:** **[e-mail]****.**If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.LMCU is an Equal Opportunity Employer