PC Support Specialist: Law Firm Tech Troubleshooter

GrayRobinson, P.A. Nationwide Alcohol Industry Practice; Miami (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional work environment

Job summary

GrayRobinson, a full-service law and government consulting firm, seeks a PC Support Specialist for its Miami office. The role covers end-user hardware and peripheral support as well as standard productivity software.

The ideal candidate has 3+ years of hands-on PC support in a professional office, expert Windows OS skills, and strong troubleshooting. Experience with law firm apps like iManage Work and Aderant is a plus but not required. Comprehensive benefits are provided.

Qualifications

• 3+ years of hands-on PC support in a professional office environment.
• Expert-level knowledge of the Windows operating system (Windows OS).
• Experience diagnosing and resolving issues with desktop/laptop hardware, peripherals, and printers; strong troubleshooting skills.

Responsibilities

• Provide end-user hardware and peripherals support in a timely manner.
• Support standard productivity software and firm applications.
• Diagnose and resolve hardware, connectivity, and peripheral issues; assist with videoconferencing equipment.

Skills

Windows OS

Hardware support

Printer support

Networking

Tools

iManage Work

Aderant

Job description

GrayRobinson, a full-service law and government consulting firm, seeks a PC Support Specialist for its Miami office. The role covers end-user hardware and peripheral support as well as standard productivity software.

The ideal candidate has 3+ years of hands-on PC support in a professional office, expert Windows OS skills, and strong troubleshooting. Experience with law firm apps like iManage Work and Aderant is a plus but not required. Comprehensive benefits are provided.