Data Center PC Applications Specialist

University of South Alabama; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

The University of South Alabama's Computer Services Center is hiring a PC Applications Specialist to support enterprise IT operations and data centers on the Mobile campus.

This role requires a bachelor's degree and at least one year of PC software applications experience, with on-call responsibilities and a 8:00 a.m.–5:00 p.m. schedule. The candidate will work with vendors, manage inventories, and assist with training of staff and interns.

Qualifications

• Bachelor's degree requirement and one year PC software applications experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provides operational support for multiple University data centers and IT infrastructure.
• Maintains knowledge of data center mechanical, electrical, and communication systems.
• Utilizes monitoring systems to aid in early problem detection and resolution.
• Analyzes incoming data, alarms, and tickets to triage and escalate issues.
• Prepares after-action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Acts as technical point of contact for Computer Center staff, University personnel, and vendors.
• Coordinates training for Operations staff, student workers, and interns.
• Reviews procurement and vendor management documentation.
• Regularly reviews inventory to ensure availability for daily operation.
• Moves equipment up to 100 lbs. with assistance for heavier objects.
• Serves as a first responder to diagnose disruptions and take corrective action.
• Remains on a 24-hour on-call rotation.
• Maintains regular and prompt attendance.

Skills

PC software applications

Education

Bachelor’s degree in computer science, business, or related field

Job description

The University of South Alabama's Computer Services Center is hiring a PC Applications Specialist to support enterprise IT operations and data centers on the Mobile campus.

This role requires a bachelor's degree and at least one year of PC software applications experience, with on-call responsibilities and a 8:00 a.m.–5:00 p.m. schedule. The candidate will work with vendors, manage inventories, and assist with training of staff and interns.