Data Center PC Applications Specialist

University of South Alabama; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of South Alabama's Computer Services Center is seeking a PC Applications Specialist to support enterprise IT operations on the Mobile campus. This role involves maintaining data center infrastructure, monitoring systems, and coordinating with staff and vendors to ensure reliable services.

Candidates should have a Bachelor’s degree in computer science, business, or related field and at least one year of PC software applications experience.

Qualifications

• Bachelor’s degree as specified in the posting.
• One year PC software applications experience is preferred.

Responsibilities

• Provides operational support for multiple University data centers and IT infrastructure.
• Maintains operational knowledge of data center mechanical, electrical, and communication distribution systems.
• Assists with analysis of incoming data, alarms, and service tickets to triage, escalate, and resolve user or system problems.
• Prepares after action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Serves as a technical point of contact for installation, maintenance, and removal of services and equipment in all data center facilities.
• Coordinates training for Operations staff, student workers, and interns providing telephone and front desk support.
• Regularly reviews inventory to ensure availability for daily operation and incident response.
• Remains on a 24-hour on-call rotation and maintains attendance as required.

Education

Bachelor's degree in computer science, business, or related field

Job description

The University of South Alabama's Computer Services Center is seeking a PC Applications Specialist to support enterprise IT operations on the Mobile campus. This role involves maintaining data center infrastructure, monitoring systems, and coordinating with staff and vendors to ensure reliable services.

Candidates should have a Bachelor’s degree in computer science, business, or related field and at least one year of PC software applications experience.