PBX - Telephone Operator (Full Time)

Hyatt Regency Dfw; Indio (CA); Sur place; USD 24 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Retirement plan

Employee discounts

Free room nights

Career growth

Teaching hotel

Résumé du poste

Grand Hyatt Indian Wells Resort and Villas in Greater Palm Springs is seeking a PBX - Telephone Operator. You will answer incoming calls, assist guests with information, and maintain a high level of courtesy in a luxury resort setting.

The position is full-time with hourly pay. The pay range is $17.50–$18.50 per hour, based on experience and education, and you will contribute to a high-volume, guest-focused environment at a renowned Hyatt property.

Qualifications

• Answers incoming calls for the resort.
• Maintains a pleasant attitude and excellent phone demeanor.
• Requires good typing skills and efficient call handling.
• Handles high volume call environment with professionalism.

Responsabilités

• Answer incoming calls to the resort.
• Assist guests with information and directions.
• Maintain composure and provide courteous service during peak times.

Connaissances

Typing

Phone etiquette

Customer service

Professionalism

Description du poste

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Grand Hyatt Indian Wells Resort and Villas

US - CA - Indian Wells

Guest Services

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Be part of our team as PBX - Telephone Operator at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination.

This individual is responsible for answering incoming calls to the resort andmust have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operatormustwork wellhandling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

The hourly pay-range for this position is $17.50 - $18.50, which is the range Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on factors such as experience and education.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:

• Medical, Dental, and Vision after 30 days of Full-Time employment
• Paid holidays, vacation and sick leave
• Life Insurance,401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Teaching hotel where you can learn from some ofthe best in the business

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to sit for long periods of time
• Must be able to work a flexible schedule, including weekends and holidays

Hyatt Regency London - The Churchill | London , ENG , GB

Hyatt Regency London - The Churchill | London , ENG , GB

Hyatt Regency London - The Churchill | London , ENG , GB

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