PBX - Telephone Operator (Full-Time Winter Seasonal)

Hyatt Hotels Corporation; Park City (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental and vision insurance

401K with company match

Free employee meal

Job summary

Grand Hyatt Deer Valley in Park City, Utah, seeks a PBX Telephone Operator for the winter season. This entry-level, hourly position requires handling a high volume of guest calls with a friendly, professional demeanor and accurate typing skills.

The role supports guest services and front desk operations in a fast-paced luxury resort environment. The operator will answer calls, provide hotel information, and assist guests while maintaining exceptional service standards in a dynamic winter resort

Qualifications

• Answer incoming calls for the resort.
• Must have good typing skills and a pleasant attitude.
• Able to handle a high volume of calls and respond to hotel-related questions.

Responsibilities

• Answer and route guest calls professionally.
• Maintain courteous and efficient phone service for guests and staff.
• Support front desk and guest services as needed.

Skills

Typing

Phone etiquette

Pleasant attitude

Phone demeanor

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

PBX - Telephone Operator (Full-Time Winter Seasonal)

Grand Hyatt Grand Hyatt Deer Valley US - UT - Park City

Guest Services

Hourly/Entry Level Employee

Seasonal

Hourly US Dollar (USD) pay basis

Summary

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Seasonal PBX Phone operator is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

Why Work at Hyatt?

• Free room Nights, Discounted and friends & Family room rates*
• Medical, Dental and vision insurance with only 30-day waiting period*!
• 401K with company Match*
• Free employee meal during shift
• Generous paid time off*
• Employee stock purchase plan*
• Ski Pass
• Excellent training, professional development and more

*Applicable for FT Year Around Positions

* All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

* Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to sit for long periods of time
• Must be able to work a flexible schedule, including weekends and holidays

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