Payroll Tax Implementation Architect

Asure Software; Augusta (GA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision, HSA, FSA- All

Company paid Life Insurance, A+D

401K with 3% Safe Harbor

Employee Stock Purchase Program

Fitness Reimbursement Program

Self-Managed PTO

Job summary

Asure Software is seeking an Implementation Specialist to translate client requirements into scalable payroll tax configurations and drive successful adoption of our tax product. You will lead training, manage configurations, validate outcomes, and take ownership from kickoff to stabilization in a fast-paced environment.

The role focuses on delivering accurate configurations, collaborating with clients and internal teams, and ensuring on-time project delivery across multiple implementations.

Qualifications

• 3+ years of supporting clients with US payroll and/or tax processing.
• 2+ years in a dedicated account ownership/service model.
• Solid understanding of HR practices, labor laws, and payroll principles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, especially Excel and Word.
• CPP, FPC, PHR or SHRM-CP certification is a plus.

Responsibilities

• Lead end-to-end client implementations with accurate configurations.
• Deliver group presentations and training sessions for clients.
• Own all stages of software implementation projects with accountability for scope, quality, and timelines.
• Discovery: identify client business requirements; Configure: tax solution per requirements; Deliver: training; Deploy: complete implementations; Support: first 2 payrolls.
• Deliver results on time and ensure product adoption.
• Provide status reports and project updates to the team.
• Anticipate and resolve hurdles through coordination with clients and internal teams.
• Create client advocacy and references for future customers.

Skills

Client support

Payroll knowledge

Attention to detail

Communication skills

Time management

HR knowledge

Confidentiality

Interpersonal skills

Cross-functional collaboration

Tools

Microsoft Excel

Microsoft Word

Microsoft Office Suite

Job description

Asure Software is seeking an Implementation Specialist to translate client requirements into scalable payroll tax configurations and drive successful adoption of our tax product. You will lead training, manage configurations, validate outcomes, and take ownership from kickoff to stabilization in a fast-paced environment.

The role focuses on delivering accurate configurations, collaborating with clients and internal teams, and ensuring on-time project delivery across multiple implementations.