On-Site Payroll Implementation Lead

Asure Software Inc.; Virginia Beach (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

HSA

FSA

Life insurance

Disability

401K

Stock purchase program

Fitness reimbursement

Self-managed PTO

Job summary

Asure Software Inc. is seeking an Implementation Specialist to lead end-to-end configurations of our payroll tax product, translating requirements into scalable, accurate solutions.

You will drive adoption by delivering training and managing implementations from kickoff through stabilization. This on-site role can be based from Nashville, TN or Virginia Beach, VA, and requires 3+ years of US payroll/tax support, strong communication, and the ability to manage multiple tasks in a fast-paced

Qualifications

• 3+ years of supporting clients with US payroll and/or tax processing.
• 2+ years of success in a dedicated account ownership service model.
• Solid understanding of HR practices, labor laws, and payroll principles.
• Strong attention to detail, confidentiality, and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• CPP, FPC, PHR or SHRM-CP certification is a plus.
• Proficiency in Microsoft Office Suite, especially Excel and Word

Responsibilities

• Leads end-to-end client implementations, applying deep product expertise to build accurate configurations and deliver successful outcomes.
• Delivers group presentations and training sessions that enable clients to confidently use and maintain Asure Software.
• Owns all stages of software implementation projects with clear accountability for scope, quality, and timelines:
• Discovery: identify client business requirements
• Configure: our Asure tax solution based on the client requirements
• Deliver: training on the Asure tax configured solution
• Deploy: successfully complete implementations
• Support: clients for the first 2 successful payrolls
• Deliver results on time.
• Ensure client product and Asure procedure adoption for success with our products.
• Provides status reports and overall project updates to the project team.
• Anticipates and resolves project hurdles through effective coordination with clients and internal teams to keep implementations on track.
• Creates client advocacy for our products- leaving every customer happy and willing to provide a reference for future customers.

Skills

Payroll experience

Account ownership

HR knowledge

Attention to detail

Client training

Communication skills

Tools

Excel

Word

MS Office

Job description

Asure Software Inc. is seeking an Implementation Specialist to lead end-to-end configurations of our payroll tax product, translating requirements into scalable, accurate solutions.

You will drive adoption by delivering training and managing implementations from kickoff through stabilization. This on-site role can be based from Nashville, TN or Virginia Beach, VA, and requires 3+ years of US payroll/tax support, strong communication, and the ability to manage multiple tasks in a fast-paced