Payroll Support

Serengeti Care; Federal Way (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Serengeti Care is seeking a Payroll Support to ensure accurate and timely payroll processing in a multi-state environment. You will handle time records, deductions, PTO, and regulatory compliance while maintaining confidentiality in collaboration with managers and staff.

The role emphasizes attention to detail, organizational and analytical skills, with opportunities to generate reports and participate in audits and process improvements.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or a related field; 2–3 years of relevant experience.
• Minimum of two (2) years of payroll processing experience in a multi-state environment.
• Experience with garnishments, tax withholdings, and payroll compliance preferred.
• Strong understanding of payroll regulations, wage and hour laws, and payroll best practices.

Responsibilities

• Process payroll accurately and timely in compliance with federal, state, and multi-state regulations.
• Verify employee time records, leave balances, overtime, and payroll deductions prior to processing.
• Review and resolve payroll discrepancies in coordination with managers and department leaders.
• Monitor PTO balances to ensure accuracy and compliance with policies.
• Maintain payroll records, tax forms, and supporting documents.

Skills

Attention to detail

Organizational skills

Communication

Problem solving

Time management

Confidentiality

Multi-state payroll awareness

Education

Associate degree in accounting/finance

Bachelor's degree preferred

Tools

Excel

Outlook

PowerPoint

SharePoint

Word

OneNote

OneDrive

Job description

The Payroll Support is responsible for the accurate, timely, and efficient processing of payroll while ensuring compliance with federal, state, and company regulations. This role supports payroll administration, reporting, audits, and related financial processes. The ideal candidate possesses strong attention to detail, organizational skills, and the ability to maintain confidentiality while collaborating effectively with managers and employees.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Payroll Administration

• Process payroll accurately and timely in compliance with federal, state, and multi-state regulations.
• Verify employee time records, leave balances, overtime, and payroll deductions prior to payroll processing.
• Review and resolve payroll discrepancies, including missed punches and timekeeping errors, in coordination with Client Care Managers and department leaders.
• Monitor, audit, and reconcile paid time off (PTO) balances to ensure accuracy and compliance with company policies.
• Maintain payroll records, files, tax forms, wage documentation, and supporting records in accordance with legal and regulatory requirements.
• Generate payroll reports, audit reports, and related financial information for management review.
• Stay informed of changes in payroll laws, tax regulations, and labor requirements to ensure ongoing compliance.
• Recommend and implement process improvements to increase payroll efficiency, accuracy, and productivity.
• Provide guidance and training to staff regarding payroll procedures and best practices.
• Support Accounts Receivable and other finance-related functions as needed.
• Participate in company meetings, training programs, workshops, and continuing education opportunities.
• Perform other duties as assigned.

Organizational Skills and Problem Solving

Demonstrates strong organizational abilities, attention to detail, and effective problem-solving skills while managing multiple priorities in a fast-paced environment.

Communication

Communicates professionally and effectively with individuals from diverse backgrounds. Demonstrates active listening, clear written and verbal communication, and the ability to resolve issues with professionalism and discretion.

Adjusts effectively to changing priorities, systems, technologies, and regulatory requirements while maintaining accuracy and productivity.

Time Management

Prioritizes tasks efficiently, meets deadlines, and manages workload effectively without compromising quality.

Integrity and Critical Thinking

Exercises sound judgment when handling confidential payroll information and applies analytical thinking to resolve payroll-related issues and ensure compliance.

Qualifications

Education and Experience

• Associate Degree in Accounting, Finance, Business Administration, or a related field with 2-3 years of relevant experience; Bachelor's Degree preferred.
• Equivalent combinations of education and experience may be considered.
• Minimum of two (2) years of payroll processing experience in a multi-state environment.
• Experience processing garnishments, tax withholdings, and payroll compliance requirements preferred.

Knowledge and Skills

• Strong understanding of payroll regulations, wage and hour laws, and payroll best practices.
• Intermediate mathematical skills, including calculations, reconciliations, and financial reporting.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, and SharePoint.
• Ability to learn and utilize payroll, HRIS, and financial software systems.

Working Conditions and Physical Requirements

Work is performed primarily in a fast-paced office environment with exposure to moderate noise levels and typical office conditions.

Physical Requirements

• Ability to sit, stand, walk, reach, use hands and fingers, speak, and hear regularly throughout the workday.
• Ability to perform repetitive tasks and operate standard office equipment.
• Ability to lift, push, pull, and carry up to 20 pounds regularly.
• Ability to occasionally lift, push, pull, and carry up to 50 pounds while following established safety procedures.
• Ability to maintain close visual acuity for computer work and document review.

Schedule

• Standard office hours are Monday through Friday.
• Work hours may vary based on organizational needs.