Payroll Success Specialist II

UKG; Juneau (AK); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management. You will deliver exceptional customer support, foster client relationships, and resolve payroll inquiries with accuracy.

You should be detail-oriented, proactive, and comfortable in a fast-paced environment where priorities shift. Proficiency with Excel for payroll templates and experience in payroll or customer service roles are a plus; remote

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Fast learner

Adaptability

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management. You will deliver exceptional customer support, foster client relationships, and resolve payroll inquiries with accuracy.

You should be detail-oriented, proactive, and comfortable in a fast-paced environment where priorities shift. Proficiency with Excel for payroll templates and experience in payroll or customer service roles are a plus; remote