Payroll Solutions Specialist II

UKG; Austin (TX); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, resolve payroll inquiries, and ensure timely, accurate service.

The ideal candidate thrives in a fast-paced, detail-oriented environment. You will identify payroll issues, communicate with clients via email and video meetings, and create payroll import

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Communication

Fast learner

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, resolve payroll inquiries, and ensure timely, accurate service.

The ideal candidate thrives in a fast-paced, detail-oriented environment. You will identify payroll issues, communicate with clients via email and video meetings, and create payroll import