Payroll Specialist II - Client Success & Compliance

UKG; Cheyenne (WY); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG in Cheyenne, WY is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional support, resolve payroll inquiries, and ensure timely, accurate processing while maintaining compliance.

You will collaborate with remote teams, create payroll templates in Excel, and contribute to a fast-paced environment where priorities shift. Prior payroll or customer-support experience is preferred.

Qualifications

• Knowledge of payroll processes and compliance.
• Strong attention to detail and proactive mindset.
• Ability to absorb new information and adapt quickly.

Responsibilities

• Identify payroll issues, research, and provide solutions with accuracy and compliance.
• Write emails and lead video meetings with clients and remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Attention to detail

Proactive learner

Fast-paced tolerance

Client communication

Education

Tools

Excel

Job description

UKG in Cheyenne, WY is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional support, resolve payroll inquiries, and ensure timely, accurate processing while maintaining compliance.

You will collaborate with remote teams, create payroll templates in Excel, and contribute to a fast-paced environment where priorities shift. Prior payroll or customer-support experience is preferred.