Payroll Specialist | Client Services & Compliance

Baker Tilly US; Idaho; On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly US is seeking a payroll support professional to provide direct client consulting and payroll expertise. Under the Payroll Supervisor, you will manage client relationships, verify payroll data, and escalate issues promptly when needed.

You will handle processing, reporting, and compliance tasks, train clients on payroll processes, and contribute to implementation projects. Strong communication and accuracy are essential for success.

Qualifications

• Two-year degree preferred or two years experience in lieu of degree.
• Associates degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and share knowledge with colleagues as appropriate.

Responsibilities

• Be an additional resource to the implementation team when needed.
• Interviews clients to gain understanding of payroll needs.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes.
• Provide honest feedback to new hires/less experienced staff in a timely manner.
• Help build team capabilities and knowledge by sharing insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms.
• Maintain current knowledge of local, state, and federal practices and laws.

Skills

Client service

Communication

Time management

Attention to detail

Multitasking

Adaptability

Project management

Team collaboration

Education

Two-year degree preferred

Associates degree preferred

Tools

ADP software

Outlook

Microsoft Office

Job description

Baker Tilly US is seeking a payroll support professional to provide direct client consulting and payroll expertise. Under the Payroll Supervisor, you will manage client relationships, verify payroll data, and escalate issues promptly when needed.

You will handle processing, reporting, and compliance tasks, train clients on payroll processes, and contribute to implementation projects. Strong communication and accuracy are essential for success.