Payroll Specialist & Client Services Advisor

Baker Tilly US; Alabama; On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly US is seeking a Payroll Specialist to provide direct support and consulting to payroll clients. Under supervision, manage client relationships and escalate issues for prompt resolution as needed.

Responsibilities include ensuring accurate payroll data, processing payrolls on time, and preparing detailed payroll reports. Strong communication and confidentiality are essential in handling sensitive information.

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Associate degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite.
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and share with colleagues as appropriate.

Responsibilities

• Ensure payroll information is accurate within client systems and resolve discrepancies.
• Process payrolls timely to meet deadlines; update records; handle bonuses or severance; review tax calculations; reconcile deposits and withholdings.
• Prepare reports of earnings, taxes, deductions, and employer contributions.

Skills

Attention to detail

Time management

Client service

Communication skills

Education

2-year degree preferred

Associate degree preferred

Tools

ADP payroll platforms

Outlook

Microsoft Office

Job description

Baker Tilly US is seeking a Payroll Specialist to provide direct support and consulting to payroll clients. Under supervision, manage client relationships and escalate issues for prompt resolution as needed.

Responsibilities include ensuring accurate payroll data, processing payrolls on time, and preparing detailed payroll reports. Strong communication and confidentiality are essential in handling sensitive information.