Payroll Specialist - Client-Focused & Detail-Driven

Baker Tilly US; Indiana (PA); On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly US is seeking a Payroll Support Specialist to provide direct payroll consulting to our clients. You will develop in-depth knowledge of payroll practices, stay current on state and federal laws, and manage client relationships under supervision, escalating issues as needed.

Responsibilities include ensuring accurate payroll data, processing payrolls on deadlines, generating reports, and delivering technical ADP software support to clients while protecting confidentiality and quality

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.

Responsibilities

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies
• Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment
• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters
• Maintain confidence of employee data by keeping all information confidential
• Accurately convey detailed information in both written and verbal format
• Provide technical software support to clients
• Identify and accurately capture out of scope work
• Identify new opportunities to expand services to clients
• Be an additional resource to the implementation team when needed
• Interviews clients to gain understanding of payroll needs
• Manage new client implementation projects, ensuring timely completion and client satisfaction
• Train clients on payroll processes as necessary
• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes
• Provide honest feedback to new hires/less experienced staff in a timely manner
• Help build team capabilities and knowledge by sharing insights and lessons learned
• Research and maintain product knowledge on ADP software platforms
• Maintain current knowledge of local, state, and federal practices and laws

Skills

ADP software

Communication skills

Client service

Attention to detail

Time management

Multitasking

Deadline-driven

Education

2-year degree preferred

Tools

Outlook

Microsoft Office Suite

Job description

Baker Tilly US is seeking a Payroll Support Specialist to provide direct payroll consulting to our clients. You will develop in-depth knowledge of payroll practices, stay current on state and federal laws, and manage client relationships under supervision, escalating issues as needed.

Responsibilities include ensuring accurate payroll data, processing payrolls on deadlines, generating reports, and delivering technical ADP software support to clients while protecting confidentiality and quality