Payroll Specialist: Client-Facing Data Entry & Support

Acrisure Great Lakes Partners Insurance Services, LLC; Jeffersonville (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Acrisure Great Lakes Partners Insurance Services, LLC seeks a payroll support specialist to maintain client relationships, gather payroll data, and process entries accurately. You will meet deadlines, respond to inquiries, and stay current with payroll software and related products.

The role emphasizes exceptional communication via phone and email, teamwork, and proactive problem solving within a collaborative, on-site team environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of work experience, preferably in customer-facing role.
• Reliable, responsible, detail-oriented, and professional.
• Excellent communication skills, especially via email and phone.
• Team-oriented, adaptable, collaborative, able to resolve conflicts.
• Proactive problem solver and critical thinker.
• Proficient in Google Suite.
• Accurate and fast data entry and typing skills.
• Ability to multitask.

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service to them via phone and email.
• Interact with clients to obtain payroll data and accurately enter data for processing.
• Meet deadlines and respond quickly to inquiries, even during times of high volume.
• Learn and maintain a working knowledge of Payroll Software and other products.
• Assist clients with reports, problems, or other issues.
• Reach out to clients regarding new products and services.
• Develop relationships with other departments to ensure a positive customer experience.

Skills

Customer service

Data entry

Communication

Google Suite

Attention to detail

Teamwork

Problem solving

Multitasking

Timeliness

Education

High school diploma

Job description

Acrisure Great Lakes Partners Insurance Services, LLC seeks a payroll support specialist to maintain client relationships, gather payroll data, and process entries accurately. You will meet deadlines, respond to inquiries, and stay current with payroll software and related products.

The role emphasizes exceptional communication via phone and email, teamwork, and proactive problem solving within a collaborative, on-site team environment.