Payroll Specialist

Auris; Oklahoma City (OK); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Acrisure is seeking a Payroll Support Associate to maintain a base of payroll clients and deliver exceptional service by phone and email. You will collect payroll data, perform accurate data entry, and support clients with reports and issues.

The role emphasizes meeting deadlines, learning payroll software, and cross-functional collaboration to ensure a positive customer experience at an on-site location.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of work experience in a customer-facing role is preferred.
• Strong communication skills via phone and email.
• Reliable, detail-oriented, professional, and proactive.
• Proficient in Google Suite and accurate data entry.

Responsibilities

• Maintain base of payroll clients and provide exceptional customer service via phone and email.
• Interact with clients to obtain payroll data and accurately enter data for processing.
• Meet deadlines and respond quickly to inquiries during high-volume periods.
• Learn and maintain working knowledge of payroll software and other products.
• Assist clients with reports, problems, or other issues.
• Reach out to clients regarding new products and services.
• Develop relationships with other departments to ensure a positive customer experience.

Skills

Customer service

Phone communication

Email communication

Data entry

Google Suite

Multitasking

Problem solving

Teamwork

Attention to detail

Education

High school diploma

Tools

Payroll software

Job description

Duties

• Maintain base of payroll clients and provide exceptional customer service to them via phone and email


• Interact with clients to obtain payroll data and accurately enter data for

Duties

• Maintain base of payroll clients and provide exceptional customer service to them via phone and email


• Interact with clients to obtain payroll data and accurately enter data for

processing

• Meet deadlines and respond quickly to inquiries, even during times of high volume


• Learn and maintain a working knowledge of Payroll Software and other products.


• Assist clients with reports, problems, or other issues


• Reach out to clients regarding new products and services


• Develop relationships with other departments to ensure a positive customer experience

Job Requirements

• High school diploma or equivalent


• At least 1 year of work experience, preferably in customer-facing role


• Reliable, responsible, detail-oriented, and professional


• Excellent communication skills, especially via email and phone


• Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts


• Proactive problem solver and critical thinker


• Proficient in Google Suite


• Accurate and fast data entry and typing skills


• Ability to multitask

#auris

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.


• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.


• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.


• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.


• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Welcome, your new opportunity awaits you.