Payroll Onboarding Lead - UK Client Setup & SOPs

Nory; United States; Remote; USD 88,000 - 122,000; Full time

Benefits offered by this job

Competitive pay

Equity

35 days paid leave per year

Private health insurance

Home office budget

Global team offsites

Job summary

Nory is seeking a Payroll Onboarding Specialist to lead end-to-end setup of new client payrolls and shape scalable onboarding SOPs. You will partner with the payroll, onboarding, customer success, and product teams to ensure accurate data and smooth go-lives.

Join a fast-growing hospitality-tech company with offices in London, Dublin or Spain, offering competitive pay, equity, and strong benefits. This role follows UK business hours and requires experience with payroll systems.

Qualifications

• Strong knowledge of UK payroll legislation and compliance requirements.
• Experience setting up or onboarding new payrolls onto a system or platform.
• Comfortable liaising across multiple internal teams and directly with clients.
• Strong attention to detail, particularly around system configuration and data accuracy.
• Comfortable creating and maintaining process documentation and SOPs.
• Able to manage multiple onboarding projects at once.

Responsibilities

• New Payroll Setup: Lead end-to-end configuration of new client payrolls, including pay elements, tax codes, pension schemes, and statutory settings.
• SOPs & Process: Develop, document, and maintain SOPs for payroll onboarding to ensure consistency, quality, and a repeatable process as we scale.
• Client Liaison: Act as the main point of contact for clients during onboarding, guiding them through data collection, system setup, and go-live.
• Cross-Team Collaboration: Liaise with the wider payroll team, onboarding team, customer success, and product to ensure a smooth handover, aligned timelines, and resolution of any issues.
• Feedback Loop: Flag recurring pain points, bugs, or feature requests to the product team based on onboarding experience.
• Migrations: Support payroll migration projects as needed, moving clients from existing systems onto our platform.

Skills

UK payroll legislation

Payroll onboarding

Stakeholder liaison

Data accuracy

Process documentation

Project management

Job description

Nory is seeking a Payroll Onboarding Specialist to lead end-to-end setup of new client payrolls and shape scalable onboarding SOPs. You will partner with the payroll, onboarding, customer success, and product teams to ensure accurate data and smooth go-lives.

Join a fast-growing hospitality-tech company with offices in London, Dublin or Spain, offering competitive pay, equity, and strong benefits. This role follows UK business hours and requires experience with payroll systems.