Payroll Onboarding & Client Success Consultant (Hybrid)

Aegon; United States; Hybrid; USD 61,000 - 68,000; Full time

Job summary

Aegon is seeking a Payroll Support Consultant to blend payroll expertise with client service and project management. You will act as a liaison among clients, internal teams, and external partners to ensure smooth transitions and resolve payroll issues.

The role emphasizes supporting onboarding and account management, improving data integration tools, and creating helpful educational materials for clients and staff. Hybrid work arrangement offered.

Qualifications

• Two years of payroll administration experience.
• Strong attention to detail.
• Excellent communication and customer service skills.
• Good problem-solving, analytical, and organizational skills.
• Ability to work as part of a team.
• Proficient in payroll software, MS Office, and database systems.

Responsibilities

• Provide information to internal and external stakeholders on payroll data requirements and impacts on retirement plan administration.
• Guide clients through payroll system integrations, advocating best practices and system capabilities.
• Maintain client relationships to ensure ongoing needs are met.
• Participate in projects to improve payroll data integration tools and processes.
• Develop and refine educational materials to enhance payroll process understanding.

Skills

Attention to detail

Customer service

Problem solving

Organizational skills

Teamwork

Tools

Payroll software

MS Office

Job description

Aegon is seeking a Payroll Support Consultant to blend payroll expertise with client service and project management. You will act as a liaison among clients, internal teams, and external partners to ensure smooth transitions and resolve payroll issues.

The role emphasizes supporting onboarding and account management, improving data integration tools, and creating helpful educational materials for clients and staff. Hybrid work arrangement offered.