Payroll Consultant & Client Success Specialist

Baker Tilly Advisory Group, LP; Atlanta (GA); On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly Advisory Group, LP is seeking a Payroll Specialist to provide direct support and consulting to payroll clients. The role requires deep payroll knowledge and coordination under supervision, with independent client management and escalation when needed.

Responsibilities include processing payroll, ensuring accuracy, preparing payroll-related reports, and supporting implementation teams. Strong communication and confidentiality are essential.

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; appropriately and professionally communicates with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate.

Responsibilities

• Client Service & Deliverables: Ensure client payroll information is accurate within their payroll system and resolve discrepancies.
• Client Service: Establish strong client relationships and convey detailed information clearly.
• Implementation & Technology: Manage new client implementation projects and train clients on payroll processes.
• Individual and Team Development: Be a resource to new hires and share knowledge with colleagues.

Job description

Baker Tilly Advisory Group, LP is seeking a Payroll Specialist to provide direct support and consulting to payroll clients. The role requires deep payroll knowledge and coordination under supervision, with independent client management and escalation when needed.

Responsibilities include processing payroll, ensuring accuracy, preparing payroll-related reports, and supporting implementation teams. Strong communication and confidentiality are essential.