Client-Facing Payroll Specialist

Baker Tilly Advisory Group, LP; Dover (DE); On-site; USD 22,000 - 56,000; Full time

Job summary

Baker Tilly Advisory Group, LP seeks a payroll-focused professional to provide direct consulting to payroll clients and ensure accurate processing in client systems. Under supervision, you will manage relationships, escalate issues when needed, and support implementation with payroll needs.

You will maintain up-to-date knowledge of payroll laws, assist with reporting, and identify opportunities to expand services while delivering exceptional client service in a fast-paced environment.

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline driven environment serving multiple clients.
• Ability to provide exceptional client service.

Responsibilities

• Provide direct payroll support and consulting to our payroll clients.
• This role is expected to understand payroll in depth and to maintain knowledge of payroll practices and laws so as to provide better service and information to our clients.
• Under the supervision of the Payroll Supervisor, independently manage client relationships and escalate issues for prompt resolution.
• Ensure client payroll information is accurate within their payroll system and resolve discrepancies.
• Review and process payrolls in a timely manner to meet client deadlines and prepare reports of employee earnings, taxes, deductions, and employer contributions.

Skills

Attention to detail

Organization

Time management

Communication skills

Client service

Education

2-year degree preferred

Tools

ADP software platforms

Outlook

Microsoft Office Suite

Job description

Baker Tilly Advisory Group, LP seeks a payroll-focused professional to provide direct consulting to payroll clients and ensure accurate processing in client systems. Under supervision, you will manage relationships, escalate issues when needed, and support implementation with payroll needs.

You will maintain up-to-date knowledge of payroll laws, assist with reporting, and identify opportunities to expand services while delivering exceptional client service in a fast-paced environment.