Payroll & Client Services Specialist

Baker Tilly US; Town of Texas (WI); On-site; USD 30,000 - 56,000; Full time

Job summary

Baker Tilly is seeking a Payroll Specialist to provide direct support and consulting to our payroll clients. You will understand payroll deeply and keep up-to-date with payroll practices and laws to deliver accurate information and excellent service under the Payroll Supervisor's guidance.

You will manage client relationships, process payrolls, review tax calculations, and generate reports on earnings, deductions, and employer contributions, while safeguarding confidential data and identifying

Qualifications

• 2-year degree preferred or 2 years experience in lieu of degree.
• Associate degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail oriented and focused on accuracy.

Responsibilities

• Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
• Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax withholdings, wage garnishments, etc.
• Prepare reports of employee earnings, taxes, deductions, and employer’s contribution for social security and unemployment.
• Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters.
• Maintain confidence of employee data by keeping all information confidential.
• Accurately convey detailed information in both written and verbal format.
• Provide technical software support to clients.
• Identify and accurately capture out of scope work.
• Identify new opportunities to expand services to clients.
• Be an additional resource to the implementation team when needed.
• Interviews clients to gain understanding of payroll needs.
• Manage new client implementation projects, ensuring timely completion and client satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes.
• Provide honest feedback to new hires/less experienced staff in a timely manner.
• Help build team capabilities and knowledge by sharing insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms.
• Maintain current knowledge of local, state, and federal practices and laws.

Skills

Payroll processing

ADP software

Client service

Attention to detail

Communication skills

Education

2-year degree preferred

Associate degree preferred

Tools

Outlook

Microsoft Office

Job description

Baker Tilly is seeking a Payroll Specialist to provide direct support and consulting to our payroll clients. You will understand payroll deeply and keep up-to-date with payroll practices and laws to deliver accurate information and excellent service under the Payroll Supervisor's guidance.

You will manage client relationships, process payrolls, review tax calculations, and generate reports on earnings, deductions, and employer contributions, while safeguarding confidential data and identifying