Payroll & Billing Specialist — Admin & Compliance

Cross Country Healthcare, Inc.; Albuquerque (NM); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Wellness options through Burnalong

Job summary

Cross Country Healthcare, Inc. is seeking a Business Administration Specialist III to support onboarding, compliance, billing, and payroll functions.

This role ensures efficient operations, accurate invoicing, timely payroll, and thorough onboarding for new hires, while maintaining compliance and providing excellent client and employee service. The position emphasizes handling confidential information, collaborating with recruiters and account managers, and training junior staff in a fast-paced,

Qualifications

• 1 year of lead experience within CCE or 2 years in HR, credentialing, or payroll/billing administration in a high-volume environment.
• Strong understanding of employment laws and regulations to ensure compliance in administrative tasks.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant payroll/billing software; experience with Google Drive (Docs, Sheets, Forms).
• Meticulous with paperwork and data entry, ensuring accuracy in onboarding, compliance, billing, and payroll processes.

Responsibilities

• Generate accurate invoices for clients based on agreed-upon billing terms and contracts.
• Verify timesheets and expense reports submitted by temporary employees for accuracy.
• Address billing discrepancies promptly, collaborating with internal teams and clients to resolve issues efficiently.
• Assist with the preparation and processing of weekly and monthly invoices, including updates to billing contact information.
• Process payroll for temporary employees, ensuring timely and accurate payments.
• Maintain payroll records and documentation, addressing inquiries from employees and resolving issues as needed.
• Perform data entry for late timesheets and service logs, create payroll reports, and reconcile timesheet discrepancies.
• Follow up on missing timesheets and maintain accurate timesheet records.
• Coordinate the onboarding process for new hires, including collecting necessary documentation, conducting background checks, and facilitating orientation sessions.
• Ensure that new employees receive all relevant information, paperwork, and training to integrate smoothly into their roles and company culture.
• Act as a point of contact for new hires, addressing any questions or concerns during the onboarding process.
• Review initial and ongoing LiveScan and TB results.
• Manage completion of section two of the I-9 process via virtual meetings.
• Conduct supervisor reference calls and evaluate references, escalating concerning feedback to management.
• Ensure compliance documentation is received timely and that all permits, credentials, and licenses are legally compliant during the hiring process.
• Maintain an up-to-date understanding of employment laws and regulations to ensure compliance with legal requirements.
• Oversee the completion and submission of employment-related paperwork, including tax forms and I-9 verification.
• Monitor regulatory changes and update internal processes to ensure ongoing compliance.
• Track and follow up on the expiration of permits and licenses, updating compliance records as needed.
• Serve as a liaison between clients, employees, and internal teams to facilitate effective communication.
• Collaborate with recruiters and account managers to align client needs with staffing solutions.
• Provide support and guidance to employees on administrative matters, fostering positive relationships.
• Prepare and maintain various reports, including monthly CSS reports and oversight visit reports.
• Update employee files and monitor payroll and invoice inboxes.
• Process personnel changes, including direct deposits and compliance metrics tracking.
• Train and audit the work of subordinate Business Administration Specialist.
• Other duties as assigned

Skills

Microsoft Office

Excel

Word

PowerPoint

Google Drive

Payroll software

Billing software

Data entry

Education

High School Diploma

Business administration degree preferred

Tools

Google Drive (Docs, Sheets, Forms)

Payroll software

Billing software

Job description

Cross Country Healthcare, Inc. is seeking a Business Administration Specialist III to support onboarding, compliance, billing, and payroll functions.

This role ensures efficient operations, accurate invoicing, timely payroll, and thorough onboarding for new hires, while maintaining compliance and providing excellent client and employee service. The position emphasizes handling confidential information, collaborating with recruiters and account managers, and training junior staff in a fast-paced,