Payroll & Billing Specialist

Cross Country Healthcare; Arizona; On-site; USD 52,000 - 70,000; Full time

Job summary

Cross Country Healthcare is seeking a Business Administration Specialist III to provide senior-level support across onboarding, compliance, billing, and payroll. You will help ensure efficient operations and accurate processing for clients and temporary staff, acting as a bridge between employees and internal teams.

The role emphasizes meticulous data handling, timely invoicing, payroll processing, and cross-functional collaboration.

Qualifications

• High school diploma or equivalent required; degree in business administration or related field preferred.
• Experience in HR, credentialing, payroll/billing administration in high-volume environments is a plus.
• Proficient withMicrosoft Office Suite and payroll/billing software; Google Drive familiarity.

Responsibilities

• Generate and verify invoices for clients and process weekly/monthly billing.
• Process payroll for temporary employees and maintain payroll records.
• Communicate with clients, employees, recruiters, and account managers to align staffing needs.
• Prepare and maintain monthly CSS reports, oversight visit reports, and other administrative documents.

Skills

Organizational skills

Verbal communication

Written communication

Confidential information handling

Collaboration

Education

High School diploma or equivalent

Business administration degree preferred

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Payroll software

Google Drive

Job description

This position operates 8:30a.m.- 5p.m. PST

BASIC PURPOSE:

The Business Administration Specialist III is responsible for providing senior-level support for administrative duties within the onboarding, compliance, billing, and payroll functions of the organization. This role plays a crucial part in ensuring the efficient operation of these functions, contributing to the overall satisfaction of both clients and employees.

ESSENTIAL FUNCTIONS:

1. Billing:

• Generate accurate invoices for clients based on agreed-upon billing terms and contracts.
• Verify timesheets and expense reports submitted by temporary employees for accuracy.
• Address billing discrepancies promptly, collaborating with internal teams and clients to resolve issues efficiently.
• Assist with the preparation and processing of weekly and monthly invoices, including updates to billing contact information.

2. Payroll:

• Process payroll for temporary employees, ensuring timely and accurate payments.
• Maintain payroll records and documentation, addressing inquiries from employees and resolving issues as needed.
• Perform data entry for late timesheets and service logs, create payroll reports, and reconcile timesheet discrepancies.
• Follow up on missing timesheets and maintain accurate timesheet records.

3. Communication and Collaboration:

• Serve as a liaison between clients, employees, and internal teams to facilitate effective communication.
• Collaborate with recruiters and account managers to align client needs with staffing solutions.
• Provide support and guidance to employees on administrative matters, fostering positive relationships.

4. Administrative Duties:

• Prepare and maintain various reports, including monthly CSS reports and oversight visit reports.
• Update employee files and monitor payroll and invoice inboxes.
• Process personnel changes, including direct deposits and compliance metrics tracking.
• Train and audit the work of subordinate Business Administration Specialist.
• Other duties as assigned

QUALIFICATIONS:

• 1 year of lead experience within CCE or 2 years in HR, credentialing, or payroll/billing administration in a high-volume environment.
• Strong understanding of employment laws and regulations to ensure compliance in administrative tasks.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant payroll/billing software; experience with Google Drive (Docs, Sheets, Forms).
• Meticulous with paperwork and data entry, ensuring accuracy in onboarding, compliance, billing, and payroll processes.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Strong verbal and written communication skills for professional interaction with clients, employees, and internal teams.
• Collaborative mindset to work with recruiters and account managers, fostering a cohesive work environment.
• Ability to handle highly confidential information responsibly.

Education:

High School diploma or equivalent required; degree in business administration, or a related field preferred. Or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.