We are seeking a highly organized and detail-oriented Administrative & Onboarding Specialist to join our team. This role plays a critical part in supporting our student programs, onboarding new hires, and handling day-to-day administrative and customer service tasks. The ideal candidate will be proactive, tech-savvy, and comfortable working in a fast-paced environment—especially during peak onboarding seasons where you may support over 200 new student hires in a single month.
Overview
Base pay range: $17.00/hr - $20.00/hr
Pay Range: $17 – $20 per hour (based on experience)
Responsibilities
- Onboarding Coordination (Primary Focus)
- Manage the onboarding process for large student hiring programs
- Ensure all onboarding documents and requirements are completed accurately and on time
- Serve as the primary point of contact for onboarding questions
- Respond to employee questions related to W-2s, paystubs, and account access
- Assist employees in setting up and navigating ADP
- Run simple reports and pull employee information from ADP as needed
- Perform various administrative tasks including document management and communication tracking
- Create and maintain reports and perform light project work using intermediate Excel skills (including PivotTables)
- Accounting & Payroll Backup
- Assist the accounting team with data entry and basic support tasks
- Serve as payroll backup twice a year during planned absences (full training provided by Payroll Lead)
Qualifications
- Experience in HR, administrative support, or customer service roles preferred
- Proficient in Microsoft Excel (including functions like PivotTables)
- Familiarity with ADP Workforce Now is a plus (or willingness to learn quickly)
- Strong communication and organizational skills
- Able to handle confidential information with discretion
- Bilingual in Spanish and English highly preferred
Senior ity level
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