Payments Success Strategist – High-Value Accounts

Hire Integrated; Lehi (UT); Hybrid; USD 90,000 - 130,000; Full time

Job summary

A financial technology firm is seeking a Payments Success Specialist – Account Management to enhance customer relationships and drive value for top clients. Your role will involve strategic thinking and data analysis to support customer success, as well as proactive engagement with high-value accounts. The hybrid position requires 3–5 years of experience in account management, ideally within SaaS or FinTech environments. A collaborative team culture with a focus on innovation and results awaits you.

Qualifications

• 3–5 years in Account Management, Customer Success, or similar roles.
• Ability to turn metrics into actionable strategies.
• Proven experience managing high-value relationships.

Responsibilities

• Manage relationships with top 250 payments customers through tailored strategies.
• Monitor account activity and proactively resolve issues.
• Guide customers through payment compliance processes.

Skills

Account Management

Customer Success

Analytical skills

Communication

Organization

Time-management

Tools

Salesforce

Excel

Job description

A financial technology firm is seeking a Payments Success Specialist – Account Management to enhance customer relationships and drive value for top clients. Your role will involve strategic thinking and data analysis to support customer success, as well as proactive engagement with high-value accounts. The hybrid position requires 3–5 years of experience in account management, ideally within SaaS or FinTech environments. A collaborative team culture with a focus on innovation and results awaits you.