Customer Success Manager - Payments & Vending (SaaS)

JEG Search LLC; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

A leader in payment solutions seeks a Customer Success Manager to support customers transitioning from sales prospects to active users. This role requires 1–3 years of experience in customer-facing roles, the ability to manage multiple accounts, and strong communication skills. Candidates should have exposure to CRM platforms like Salesforce or HubSpot and a Bachelor’s degree or equivalent experience. The position is ideal for those interested in consultative selling and customer enablement.

Qualifications

• 1–3 years of experience in Customer Success, Account Management, Sales Support, Client Services, or a related customer-facing role.
• Comfortable working cross-functionally with sales and internal teams.
• Interest in consultative selling, customer enablement, or revenue expansion.
• Experience conducting basic product demos or customer training sessions.

Responsibilities

• Support customers as they transition from sales prospects to active users.

Skills

Experience supporting SaaS, technology-enabled products, or B2B services.

Ability to manage multiple accounts and priorities in a fast-paced environment.

Strong written and verbal communication skills.

High level of organization, attention to detail, and follow-through.

Education

Bachelor’s degree or equivalent professional experience.

Tools

Salesforce

HubSpot

Job description

A leader in payment solutions seeks a Customer Success Manager to support customers transitioning from sales prospects to active users. This role requires 1–3 years of experience in customer-facing roles, the ability to manage multiple accounts, and strong communication skills. Candidates should have exposure to CRM platforms like Salesforce or HubSpot and a Bachelor’s degree or equivalent experience. The position is ideal for those interested in consultative selling and customer enablement.