Payments Processing Specialist - Bonus Eligible (Honolulu)

American Savings Bank Hawaii; Honolulu (HI); On-site; USD 28,000 - 43,000; Full time

Job summary

American Savings Bank Hawaii is seeking a Payment Processing Specialist to handle mail and digital channel transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and timeliness.

The role requires strong customer service, communication, and organizational skills, with proficiency in Microsoft Office and typing speed. It is a full-time, on-site position based in Honolulu, HI.

Qualifications

• Customer service excellence and confidentiality of sensitive information.
• Excellent written and verbal communication.
• Proficient in Microsoft Office; fast typing (35+ wpm).
• Strong organization with attention to detail and deadline management.

Responsibilities

• Processes and posts deposits, withdrawals, transfers, and account closures from mail and digital channels.
• Analyzes deposits for suspicious activity and blocks access as needed.
• Meets deadlines and cut-off times for deposit and related tasks.
• Performs inquiries on deposits, loans, and mortgage accounts via vendor subsystems.
• Processes lockbox items for commercial customers and maintains related records.

Skills

Customer Service

Communication

Computer

Organization

Job description

American Savings Bank Hawaii is seeking a Payment Processing Specialist to handle mail and digital channel transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and timeliness.

The role requires strong customer service, communication, and organizational skills, with proficiency in Microsoft Office and typing speed. It is a full-time, on-site position based in Honolulu, HI.