Deposits & Payments Specialist

American Savings Bank

Honolulu (HI)

In loco

USD 42.000 - 54.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

American Savings Bank in Hawaii seeks a detail‑oriented Processor for mail and digital transactions, including deposits, withdrawals and transfers. You will analyze deposits, block cards when needed, and respond to inquiries from branches and customers.

Proficiency in typing, MS Office, and strong customer service are essential. Responsibilities include preparing commercial spreadsheets, handling lockbox tasks, and ensuring timely processing with strict deadlines.

Competenze

Demonstrated customer service in banking or service industries.
Clear communication, written and verbal, with internal/external partners.
Accurate data entry and document handling with attention to detail.
Proficient in MS Office and basic banking software familiarity.

Mansioni

Processes and posts correspondence and transactions via mail and digital channels accurately and timely.
Responds to inquiries on deposits, loans and mortgages across vendor systems.
Analyzes deposits and suspicions, blocks debit cards, and disables Online Banking as needed.
Handles lockbox items and prepares commercial customer spreadsheets and mailings.
Reviews checks for negotiability and funds availability; coordinates with fraud and departments.
Directs mail to appropriate departments and supports branch/customer inquiries about services.
Maintains deadlines and cut-off times for departmental tasks.