Branch Banking Specialist: Customer Care & Solutions

American Savings Bank; Waipahu (HI); On-site; USD 32,000 - 42,000; Full time

Job summary

American Savings Bank in Hawaii is seeking a Teller to help customers with essential bank transactions and to learn about ASB products to improve financial well-being. You’ll build relationships by asking questions about financial needs and guiding customers through banking options.

As part of the West Region of Oahu, the role emphasizes friendly service, accuracy in handling deposits and payments, and adherence to banking regulations. Training will be provided to support your success.

Qualifications

• Proven ability to connect with customers and build trusting relationships.
• Excellent verbal and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Demonstrated ability to problem solve, be resourceful and work effectively under pressure.

Responsibilities

• Make banking easy: handle deposits, withdrawals, check cashing and loan payments; record night and mail deposits.
• Provide solutions by identifying customer needs, explaining features and referring to partners.
• Comply with banking laws and regulations including BSA/AML.
• Educate customers on anytime, anywhere banking options.

Skills

Customer relationships

Verbal communication

Organization

Problem solving

Job description

American Savings Bank in Hawaii is seeking a Teller to help customers with essential bank transactions and to learn about ASB products to improve financial well-being. You’ll build relationships by asking questions about financial needs and guiding customers through banking options.

As part of the West Region of Oahu, the role emphasizes friendly service, accuracy in handling deposits and payments, and adherence to banking regulations. Training will be provided to support your success.