Payments Ops Specialist: ACH & Card Expert | On-site Gym

IH Mississippi Valley Credit Union; Moline (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Training & development opportunities

Competitive compensation

401(k) with company match and profit–s

Paid holidays & generous PTO

Tuition reimbursement

Paid volunteer opportunities

Health, dental, and vision insurance

On-site fitness center

Job summary

IH Mississippi Valley Credit Union is seeking a detail-oriented Payment Operations Specialist in Moline, IL. You will support ACH processing, debit and credit card operations, and digital payment services to ensure accurate, timely member transactions.

The role requires problem solving, process monitoring, and collaboration with team members to meet daily deadlines. Prior banking experience and proficiency with MS Office are valued, with on-site duties at headquarters on River Drive.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in a financial institution, ACH or Credit/Debit card operations preferred.
• Strong attention to detail and ability to communicate effectively.

Responsibilities

• Process, monitor, balance, and resolve ACH transactions within deadlines.
• Handle ACH disputes, returns, stop payments, and research requests.
• Maintain debit/credit card services and related member updates.
• Review Remote Deposit Capture transactions for potential fraud and deposit limits.
• Establish and maintain ACH, wire, Treasury Management, and Business Online Banking for business members.
• Research and resolve payment-related questions from members and staff.
• Process mail payments and support daily operations for credit lines.
• Maintain department procedures and suggest improvements for efficiency and controls.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Attention to detail

Multitasking

Communication skills

Education

High school diploma or equivalent

Some college

Tools

Banking software

Job description

IH Mississippi Valley Credit Union is seeking a detail-oriented Payment Operations Specialist in Moline, IL. You will support ACH processing, debit and credit card operations, and digital payment services to ensure accurate, timely member transactions.

The role requires problem solving, process monitoring, and collaboration with team members to meet daily deadlines. Prior banking experience and proficiency with MS Office are valued, with on-site duties at headquarters on River Drive.