Payments Operations Specialist (5-Month Contract)

Creative Solutions Services, LLC; Canton (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

US Tech Solutions is seeking a detail-oriented operations clerk to support high-volume payment processing across multiple business lines. You will perform void and reissue processing, queue management, data entry, and mail handling under established procedures.

Requirements include a Bachelor's degree and 1–3 years in finance or operations. Strong attention to detail, the ability to follow workflows, and teamwork within the Finance Operations group are essential.

Qualifications

• Bachelor’s degree in business administration or related field.
• 1–3 years of finance or operations experience in a high-volume environment.
• Ability to follow defined procedures and maintain accuracy.
• Strong data entry skills and proficiency with Excel.

Responsibilities

• Monitor and triage queues and email requests to prioritize tasks.
• Process void and reissue requests following procedures.
• Assist in processing provider refunds and update tracking spreadsheets.
• Perform basic validation and escalate exceptions to supervisor.
• Support audits and maintain organized documentation.
• Handle high-volume workloads during peak periods and cross-train.
• Receive, sort, and process physical mail and related documents.

Skills

Data entry

Excel

Attention to detail

Multitasking

Communication

Teamwork

Education

Bachelor’s degree in business administration

Tools

Microsoft Excel

Office suite

Job description

US Tech Solutions is seeking a detail-oriented operations clerk to support high-volume payment processing across multiple business lines. You will perform void and reissue processing, queue management, data entry, and mail handling under established procedures.

Requirements include a Bachelor's degree and 1–3 years in finance or operations. Strong attention to detail, the ability to follow workflows, and teamwork within the Finance Operations group are essential.