Payments Operations Specialist - Process & Reconciliation

OneMain Financial; Salt Lake City (UT); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Paid sick leave

Volunteer time off

Job summary

OneMain Financial is seeking an Operations Support Representative to accurately process incoming payments including checks, wires, and ACH. This role emphasizes compliance and timely settlement of transactions.

Based in West Valley City, UT, you will handle deposits, batch processing, reconciliations and assist with system improvements while coordinating with Accounting and Dealer Receivables to resolve issues. Schedule is Mon-Fri, 8am-5pm, on-site.

Qualifications

• Working knowledge of payment systems (ACH, wire transfer platforms, lockbox systems).
• High school diploma or equivalent; associate degree a plus.
• Strong attention to detail and accuracy under deadline pressure.
• Proficient in Microsoft Excel and financial transaction platforms.
• Good communication and problem-solving skills.
• Basic math and data entry skills.

Responsibilities

• Process and verify daily check deposits, stop payments, and check returns
• Handle payment files, batch processing, and transaction reconciliation
• Monitor and process ACH debits/credits and wire transfers in accordance with cut-off times
• Research and resolving payment discrepancies, rejects, and exceptions
• Collaborate with internal departments (Accounting, Dealer Receivables) to resolve issues
• Assist with system upgrades, process improvements, and automation initiatives
• Payment reversals and reapplications
• Accounts Payable Checks
• Lockbox Access
• Assistance with Mail Processing

Skills

Payment systems

Attention to detail

Excel

Problem solving

Data entry

Communication

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Excel

Financial transaction platforms

Job description

OneMain Financial is seeking an Operations Support Representative to accurately process incoming payments including checks, wires, and ACH. This role emphasizes compliance and timely settlement of transactions.

Based in West Valley City, UT, you will handle deposits, batch processing, reconciliations and assist with system improvements while coordinating with Accounting and Dealer Receivables to resolve issues. Schedule is Mon-Fri, 8am-5pm, on-site.