Payments Operations Executive: Transformation & AI

US Bank; Cincinnati (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

U.S. Bank's Operations Group Manager, Payments Operations, is a senior executive role responsible for defining strategic direction and transforming a large-scale payments organization.

This leader will create an end-to-end payments operating model to deliver a consistent client and partner experience, strengthen controls, and position the bank for growth and innovation. The role spans payments operations strategy, service delivery, investigations, digital adoption, automation, data, and rails

Responsibilities

• Define and execute a comprehensive, multi-year strategy for Payments Operations aligned with broader business, client, technology, and risk priorities.
• Build a connected, end-to-end payments ecosystem that increases consistency across payment products, rails, and servicing capabilities.
• Establish governance structures, executive reporting, and performance metrics to demonstrate operational effectiveness.
• Lead modernization with AI/automation and data-driven insights to support a real-time payments environment.

Job description

U.S. Bank's Operations Group Manager, Payments Operations, is a senior executive role responsible for defining strategic direction and transforming a large-scale payments organization.

This leader will create an end-to-end payments operating model to deliver a consistent client and partner experience, strengthen controls, and position the bank for growth and innovation. The role spans payments operations strategy, service delivery, investigations, digital adoption, automation, data, and rails