Payments-Digital & Design-Commercialization-Product Executive Director

JPMorganChase; Chicago (IL); On-site; USD 157,000 - 285,000; Full time

Job summary

JPMorganChase is seeking a Product Director in the Digital & Design Commercialization team to drive customer-centric product innovation and strategic vision across markets. You will lead cross-functional teams to develop groundbreaking solutions, influence stakeholders, and shape the growth roadmap with strong governance and financial discipline.

The role requires deep experience in product lifecycle management, data analytics, and payments products, with a track record of delivering measurable

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change within organizations and managing stakeholders across multiple functions.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Drives client outreach initiatives to develop first-hand knowledge about clients’ needs across markets / segments and act on the feedback by aligning the growth roadmap and positioning.
• Establish effective partner routines with stakeholders across Payments, including Digital & Design Product, Regions, Sales, Marketing, Business Transformation, and segment leads.
• Oversees annual budgeting prioritization to ensure investments tie to business outcomes and client needs.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.

Skills

Product lifecycle

Data analytics

Stakeholder management

Cross-functional leadership

Education

BA/BS in Management or related

MBA or related graduate degree

Tools

Payments platforms

Digital channel capabilities

Job description

Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Digital & Design Commercialization team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Drives client outreach initiatives to develop first-hand knowledge about clients’ needs across markets / segments and act on the feedback by aligning the growth roadmap and positioning
• Establish effective partner routines with stakeholders across Payments, including Digital & Design Product, Regions, Sales, Marketing, Business Transformation, and segment leads
• Oversees annual budgeting prioritization to ensure investments tie to business outcomes and client needs
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• BA/BS in Management, Strategy, Administration, Communications, MBA or related graduate degree
• 6+ years professional experience in a bank or other financial institution, consulting firm, and/ or software company
• 4+ years’ experience working with Payments Sales, Product, and Marketing leaders
• Expertise in Payments products and digital channel capabilities (including online, mobile, and API)
• Experience developing strategic assessments, pricing frameworks, and competitive intelligence reports
• Demonstrated prior experience working in a highly matrixed, complex organization

Job Schedule

Full time

Base Pay/Salary

New York,NY $180,500.00-$285,000.00; Chicago,IL $156,750.00-$260,000.00

Locations

1230 Avenue Of The Americas, New York, NY, 10020, US

10 S Dearborn St, Chicago, IL, 60603, US