Partnerships Delivery Manager - Payments- Vice President

JPMorganChase; Chicago (IL); On-site; USD 114,000 - 200,000; Full time

Job summary

JPMorgan Chase is seeking a Partnerships Delivery Manager - Payments, VP, to lead end-to-end product delivery and partnerships across omnichannel payments. Based in multiple locations including Chicago and other cities, you will shape product strategy and manage cross-functional delivery teams to optimize customer experiences.

You will own backlog, coordinate discovery, and drive go-to-market materials while ensuring risk, controls, and regulatory requirements are met.

Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Expertise Payments in different verticals.
• Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs.
• Experience creating new partnerships and manage relationships leading to strong business value.
• Require basic API knowledge.
• Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong ability to research market intelligence and generate strategies accordingly.
• Strong cross-functional communication and coordination ability.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
• Develop product strategies for different verticals and the vision that delivers value to our customers
• Design product and sales campaigns that execute on key deliverables and highlight our customer’s needs
• Execute an Omnichannel Partnership strategy in line with our product and vertical strategy
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Skills

Product management

Product life cycle

Data analytics

Payments expertise

Merchant acquiring

APIs

Cross-functional communication

Job description

Partnerships Delivery Manager - Payments- Vice President Tampa, FL, United States and 6 more

Job Information

Job Identification 210780972

Job Category Product Portfolio & Delivery

Business Unit Commercial & Investment Bank

Posting Date 08/21/2026, 02:51 PM

Locations

• 4900 Memorial Hwy, Tampa, FL, 33634, US
• 3223 Hanover St, Palo Alto, CA, 94304, US
• 4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US
• 545 Washington Blvd, Jersey City, NJ, 07310, US
• 10 S Dearborn St, Chicago, IL, 60603, US
• 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
• 3424 Peachtree Rd Ne, Atlanta, GA, 30326, US

Job Schedule Full time

Job Shift Day

Base Pay/Salary

• Chicago,IL $114,000.00-$180,000.00
• Jersey City,NJ $133,000.00-$200,000.00
• Brooklyn,NY $133,000.00-$200,000.00
• Palo Alto,CA $133,000.00-$200,000.00

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Omnichannel Payments commercialization , you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develop and maintain go to market material: sell box, pitch book, FAQ, sales training material, etc.
• Develop product strategies for different verticals and the vision that delivers value to our customers
• Design product and sales campaigns that execute on key deliverables and highlight our customer’s needs
• Execute an Omnichannel Partnership strategy in line with our product and vertical strategy
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Expertise Payments in different verticals
• Strong expertise in Merchant Acquiring, payment processing or payment operations, payment applications and front-end APIs
• Experience creating new partnerships and manage relationships leading to strong business value
• Require basic API knowledge
• Understanding of the various consumer journeys in different verticals and how it translates to product strategy and partnerships
• Demonstrated ability to execute operational management and change readiness activities
• Strong ability to research market intelligence and generate strategies accordingly
• Strong cross-functional communication and coordination ability

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Demonstrated prior experience working in a highly matrixed, complex organization
• Worked in FinTech
• Developed partnerships with software providers
• Ran commercial strategies with partners
• Ran product strategies or owned product roadmap decisioning