Payments Compliance Engineer - Process Improvement

Stellantis Financial Services US; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Stellantis Financial Services US in Atlanta, GA is seeking a Process Engineer – Enterprise Payments Compliance & Remediation to strengthen payment processes, remediation of compliance findings, and regulatory alignment across AML, OFAC, PCI-DSS, NACHA, CFPB, UDAAP and FCRA.

You will partner with Compliance and business stakeholders to translate requirements into procedures, SOPs, and controls, lead process-improvement initiatives, and support audits.

Qualifications

• Minimum 5 years in process engineering, business process management, operations, payments, or related disciplines.

Responsibilities

• Partner with Compliance and business stakeholders to investigate and remediate compliance findings, control gaps, process deficiencies, operational issues, and regulatory requirements impacting Payments.
• Analyze compliance findings, audit observations, regulatory requirements, and policy changes to identify root causes, process impacts, remediation opportunities, and actionable process improvements.
• Support the implementation of compliance and regulatory requirements, including AML, OFAC, PCI-DSS, NACHA, CFPB requirements, UDAAP, FDCPA, FCRA, and other applicable legal, regulatory, and policy standards within operational processes, controls, and procedures.
• Develop and implement process improvements and operational controls that strengthen compliance, mitigate risk, improve operational performance and efficiency, and support sustainable customer outcomes.
• Evaluate business processes and controls to identify opportunities for improvement and translate business needs, compliance requirements, and audit findings into documented procedures and controls.
• Develop, maintain, and enhance Standard Operating Procedures (SOPs), process maps, workflows, job aids, related process documentation, and supporting process materials.
• Conduct root cause analysis and facilitate process discovery sessions, process mapping workshops, remediation working sessions, and continuous improvement initiatives using methodologies such as DMAIC, SIPOC, Value Stream Mapping, 5 Whys, and Kaizen.
• Develop and maintain reporting, metrics, dashboards, and trend analysis; support audits, compliance reviews, regulatory examinations, corrective actions, stakeholder readiness, training needs, and changing management efforts to support successful adoption of process improvement.
• Additional duties may be assigned as needed to support departmental or organizational objectives.

Skills

Process engineering

Regulatory compliance

Cross-functional leadership

SOPs & process documentation

Lean Six Sigma

Root cause analysis

DMAIC / Kaizen

Regulatory frameworks AML OFAC PCI-DSS

Excel data analysis

Stakeholder management

Travel 0-10%

Location: Atlanta

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Excel

Job description

Stellantis Financial Services US in Atlanta, GA is seeking a Process Engineer – Enterprise Payments Compliance & Remediation to strengthen payment processes, remediation of compliance findings, and regulatory alignment across AML, OFAC, PCI-DSS, NACHA, CFPB, UDAAP and FCRA.

You will partner with Compliance and business stakeholders to translate requirements into procedures, SOPs, and controls, lead process-improvement initiatives, and support audits.