Payments Account Manager

BS&A Software; Michigan; Remote; USD 90,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Payments Account Manager, where you'll drive enterprise cross-sell and migration efforts among municipalities. This role is pivotal in helping clients transition to integrated payments, requiring exceptional relationship management skills. You will work closely with municipal stakeholders, offering tailored strategies to enhance their payment processes. With a comprehensive benefits package and a culture that values diversity and growth, this position offers an exciting opportunity to make a significant impact in the GovTech sector.

Benefits

Health Insurance

401(k)

Continuous Learning Opportunities

Diversity and Inclusion Culture

Qualifications

• 3-5 years experience in payments or GovTech sales/account management.
• Proven track record of building relationships and achieving sales quotas.

Responsibilities

• Serve as primary contact for municipal customers, ensuring smooth transitions.
• Identify cross-sell opportunities within existing customer base.

Skills

Account Management

Relationship Management

Sales Quota Achievement

Understanding of Payment Processing

Education

Bachelor's Degree

Job description

Direct message the job poster from BS&A Software

Location: Remote (Travel to Michigan and Midwest/Southeast territories

required)

Job Summary

The Payments Account Manager is responsible for driving enterprise cross-sell and

migration efforts among municipalities still using third-party payment providers.

As a key player in the BS&A Payments team, this role requires exceptional relationship management skills and a consultative approach to help municipalities maximize the benefits of integrated payments.

Responsibilities

• Account Management:
• Serve as the primary point of contact for municipal customers, particularly those in the Top 100 accounts, ensuring a seamless transition to BS&A Payments.
• Build strong relationships with stakeholders, including finance and operations leaders in municipal governments.
• Identify cross-sell opportunities within the existing customer base.
• Develop and execute tailored account strategies to transition municipalities from third-party processors to BS&A Payments.
• Customer Enablement:
• Conduct discovery sessions to understand customer needs and pain points, offering solutions that enhance reconciliation, adoption, and overall satisfaction.
• Coordinate with legal teams on contractual obligations and stored payment method migrations.
• Work closely with marketing to personalize outreach campaigns for non-integrated accounts.
• Partner with product and support teams to resolve customer challenges quickly and effectively.

Requirements

• 3–5 years of experience in payments or GovTech sales/account management.
• Proven track record of building relationships and achieving sales quotas.
• Understanding of payment processing workflows and common challenges in municipal finance
• Willings to travel for in-person meetings and regional events.

Why BS&A Software?

• Comprehensive benefits package, including health insurance and 401K.
• A culture that values diversity, inclusion, and balance.
• Continuous learning and development opportunities.
• A supportive and collaborative working environment with opportunities for career growth.

How to Apply

If you’re an experienced sales leader ready to make a significant impact, we invite you to apply! BS&A Software is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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