Account Manager 2

Xfinity; United States; Remote; USD 74,000 - 156,000; Full time

Job summary

An established industry player is seeking a dynamic individual to drive sales and manage relationships with partners in the technology sector. This role focuses on marketing and selling innovative solutions, ensuring partner success, and driving revenue growth. With a strong emphasis on customer experience and collaboration, the position offers the opportunity to work with a diverse range of partners while promoting an inclusive and ethical work environment. Ideal candidates will possess significant experience in IT sales and account management, along with a passion for technology and customer satisfaction. Join a forward-thinking company that values growth and innovation.

Benefits

Comprehensive benefits

Targeted commissions

Flexible work hours

Opportunities for bonuses

Qualifications

• 7-10 years of relevant work experience is typical.
• Bachelor's Degree preferred; relevant experience may be considered.

Responsibilities

• Drive sales to meet budget objectives with 30-35 partners.
• Recruit and train the partner community to promote solutions.
• Provide accurate weekly sales forecasts via Salesforce.com.

Skills

Account Management

Customer Experience (CX)

IT Sales

Net Promoter Score (NPS)

People Management

Teamwork

Education

Bachelor's Degree

Tools

Salesforce.com

Job description

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for developing and implementing strategies for marketing and selling Comcast Business Class products and services through indirect distribution channels. Manage ongoing relationships with third-party vendors. Drive revenue and ensure the Partners are positioning Comcast Business Class solutions to their end-users. This role is an individual contributor position without direct supervision responsibilities.

Job Description

Must have a valid driver’s license and willingness to travel

Core Responsibilities

1. Drive incremental monthly sales to meet or exceed budget objectives with 30-35 partners in a given market or region, who are sub-agents of a master agent or direct agents/partners.
2. Recruit, train, and support the partner community to effectively promote the full suite of Comcast Business Class solutions.
3. Ensure consistent completion of product installations by collaborating with regional teams regarding surveys, order acceptance, construction, and post-sale processes.
4. Act as liaison to channel partners on sales-related issues.
5. Recruit new direct partners and master sub-partners.
6. Provide accurate weekly sales forecasts via Salesforce.com.
7. Exercise independent judgment and discretion in significant matters.
8. Maintain regular, punctual attendance; be willing to work nights, weekends, variable schedules, and overtime as necessary.
9. Perform other duties as assigned.

Employee Expectations

• Understand and embody our Operating Principles.
• Own the customer experience, prioritizing seamless digital interactions and customer satisfaction.
• Be enthusiastic about learning and advocating our technology, products, and services.
• Collaborate effectively and be open to new ideas.
• Engage in the Net Promoter System to gather feedback and improve service.
• Drive results and support growth.
• Promote inclusion and diversity.
• Act ethically and responsibly for our community and stakeholders.

Additional Information

• This description provides a general overview and is not exhaustive of all duties and responsibilities.

Skills

Account Management, Customer Experience (CX), IT Sales, Net Promoter Score (NPS), People Management, Teamwork

Compensation

This role can be performed in California, Colorado, and Washington, with a salary range of $74,880.00 - $156,000.00, plus targeted commissions of $75,000.00. Most sales roles are eligible for commissions; non-sales roles may be eligible for bonuses. Comcast offers comprehensive benefits to support employees physically, financially, and emotionally. For more details, visit our careers site.

Application Details

The application window is 30 days from posting unless closed earlier due to applicant volume.

Education and Experience

Bachelor's Degree preferred; relevant experience or coursework may be considered. 7-10 years of relevant work experience is typical.

Legal and Equal Opportunity Statement

Comcast is an equal opportunity employer. We consider all qualified applicants without regard to protected characteristics and comply with applicable laws regarding criminal records and fair chance hiring policies.