Pawsome Shift Supervisor - Lead Store & Service

Pet Supplies Plus; Gurnee (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pet Care Training Programs

Job summary

Pet Supplies Plus in the United States is seeking a Store Shift Supervisor who is pawsitively passionate about people and their pets. You will provide neighborly service, assist customers, and help maintain store standards in a busy retail environment.

The role includes leading the team, covering management functions up to four times per week, and ensuring safety, cleanliness, and animal care. Join a company that emphasizes community engagement and growth opportunities.

Qualifications

• A high school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills are a must.
• Ability to operate all equipment, including a forklift, to run the store and to climb ladders, bend, kneel, and lift up to 50 pounds.

Responsibilities

• Assist customers in selecting products and providing neighborly service.
• Greet regular customers and engage with pets.
• Demonstrate basic fish tank testing to a customer’s child.
• Lead by example and reinforce store standards and daily procedures.
• Support store leaders with recruiting, onboarding, and development of team members.
• Communicate improvement opportunities to store leadership.
• Fill in as manager-on-duty when needed.
• Willingness to perform nail trims for pets.

Skills

Retail experience

Customer service

Microsoft Office

Forklift operator

Lifting up to 50 lbs

Flexible schedule

18+ years old

Drug screening

Education

High school diploma or GED

Tools

Forklift

Job description

Pet Supplies Plus in the United States is seeking a Store Shift Supervisor who is pawsitively passionate about people and their pets. You will provide neighborly service, assist customers, and help maintain store standards in a busy retail environment.

The role includes leading the team, covering management functions up to four times per week, and ensuring safety, cleanliness, and animal care. Join a company that emphasizes community engagement and growth opportunities.